Shipping policy
Last updated: 12 October 2026
objectiv., operated by STHIRA CONSUMER PRIVATE LIMITED, offers free shipping across India to pincodes covered by our delivery partners. Delivery availability depends on your address and the options available at checkout.
Processing and dispatch
Allow 24–48 working hours after order confirmation for processing. Sundays and public holidays are excluded. During launches, sales or unusually busy periods, processing may need another 1–2 working days. We will send dispatch and tracking details when your parcel is handed over.
Estimated delivery after dispatch
- Metro cities: 2–4 working days.
- Other serviceable destinations in India: 4–10 working days.
These are estimates. Weather, transport restrictions, holidays and courier disruptions may affect arrival. Contact customer care if tracking stops updating or a parcel is overdue; we will help investigate.
Charges, payment and tracking
No shipping charge is added for serviceable deliveries within India. Available payment methods and any Cash on Delivery option are shown at checkout. After dispatch, use the tracking link supplied with your order update; new tracking events may take up to 24 hours to appear.
Address changes and delivery problems
Check your name, phone number, address and pincode before ordering. Email human@objectiv.in immediately for a correction before dispatch. Once a parcel has shipped, changes depend on the courier's ability to make them.
If a package is visibly opened or damaged, ask the courier to record the issue and contact us promptly. Where practical, refuse a visibly tampered parcel. Retain the packaging and send your order number with clear photographs or an unboxing video if available. Report delivery damage or missing/incorrect items within 48 hours where possible. If tracking says delivered but the parcel is missing, contact us within 3 days so we can raise a courier investigation.
See our Exchange and return policy and Refund policy. Prompt notification helps investigation; it does not waive statutory consumer rights.
Company and customer-care details
objectiv.
STHIRA CONSUMER PRIVATE LIMITED
GSTIN: 19ABTCS8038B1ZW
Email: human@objectiv.in
Customer care: 6291417458